Rightly or wrongly, the outsourcing – in particular offshore outsourcing – sector in Japan has tended to be viewed as being markedly less developed than the equivalent sectors in North America and Europe. A range of contributing factors can be considered to be behind this situation – but as the global economy continues to drift through troubled waters even traditionally offshore-averse institutions in Japan are having to reassess their perspectives.
SSON spoke recently with Shinichi Yamada, of NTT Data Corp., Japan’s largest software services firm and an organization considered by many as being among the country’s foremost proponents of offshoring. A twenty-year veteran of NTT Data, Yamada is now the company’s executive vice president and chief technology officer, and played a key role in the acquisition of Pune, India-based Vertex Software, a move which NTT Data hopes will both increase its own competitiveness and enhance its credentials as a provider of outsourced services to Japanese as well as to US and European companies.